Reputation Management for Aesthetic Practices

Defend Your
Online Image.
Protect Your Practice.

One negative review can redirect 4–6 patients per month to your competitors. We remove it, suppress it, and make sure it never comes back.

Get Your Free Audit → See How It Works
OID Shield
S
Sarah M.
★★★★★
"Terrible experience. Would not recommend to anyone..."
✕
R
Robert K.
★★★★★
"Unprofessional staff. I felt rushed and ignored..."
✕
A
Anonymous
★★★★★
"Do not trust this practice. Stay far away..."
✕
500+
Reviews Removed
5–10
Day Average Turnaround
100%
Confidential Process
3
Platforms Covered
The Real Cost

What one bad review
costs your practice.

Most surgeons do not do the math until it is too late.

Reviews
M
M. Thompson
1 month ago
★★★★★
"I was never even a patient here but they billed my insurance. Completely fraudulent practice. Stay away."
* This review violates Google's policy — it is eligible for removal.
🔍
Patient searches your name
Before calling, 94% of patients Google their surgeon first.
⭐
They see your 1-star review
It shows up directly in search results — unavoidable.
👆
They click a competitor rated 5★
Patients choose the higher-rated option every time.
💸
You lose a consultation
That's one patient. Multiply by every month it stays live.
📉
Tens of thousands lost every month
Conservative estimate based on multiple lost consultations every month.
"The average aesthetic practice loses tens of thousands of dollars per month from a single unaddressed negative review."
What We Do

Complete reputation
protection for your practice.

Everything you need to protect, strengthen, and defend your online image.

🛡️
Review Removal
We identify and remove damaging reviews from Google, Yelp, and Trustpilot. False claims, reviews from non-patients, personal attacks — removed through the official platform dispute process.
📰
Press Release Distribution
Strategic press releases that push positive, authoritative content to the top of search results. When patients search your name, they find credibility — not criticism.
👁️
Reputation Monitoring
24/7 monitoring across all major review platforms. Know the moment a new review appears — before it costs you patients. Monthly reporting included.
⭐ Most Popular
Monthly Reputation Retainer
The complete, ongoing protection plan for practices serious about their online image. Stop reacting to problems and start preventing them.
✓
Review removals included monthly
✓
Strategic press release each month
✓
Full platform monitoring and alerts
✓
Monthly reputation report
Custom pricing — book a call
to discuss your needs
Book a Call →
The Process

From damaged to defended
in 3 simple steps.

01
Free Audit
We analyze your complete online presence across all major platforms — identifying every removable review, reputation risk, and opportunity to strengthen your digital image. No cost, no commitment.
02
We Execute
Our team files removal requests directly with platforms, writes and distributes your press release, and activates reputation monitoring — all handled entirely by us so you can focus on patients.
03
You are Protected
Reviews removed. Positive content rising in search. Ongoing monitoring keeping your reputation secure. Your online image now reflects the quality of care you actually deliver.
About the Founder
John Desmond
Founder
OID
Online Image Defense
John Desmond
Founder, Online Image Defense

I started Online Image Defense because I watched talented, hardworking surgeons lose patients — not because of anything they did wrong — but because of a single unfair review that nobody knew how to remove.

Your reputation took years to build. One anonymous complaint shouldn't be able to unravel it. I work exclusively with plastic surgeons, LASIK providers, and aesthetic practices to protect and strengthen their online image.

Based in Newport Beach, CA. Serving practices across the United States.

Common Questions

Everything you need to know.

Not every review qualifies, but many do. Reviews that contain false information, were left by someone who was never a patient, or include personal attacks are strong candidates for removal. We assess every review individually and will tell you honestly whether removal is realistic before you commit to anything.
The average turnaround time for this service is 5–10 business days. We provide status updates throughout the process so you always know where things stand.
No. We are completely discreet and work fully in the background to make sure your reputation is pristine. Your practice name is never associated with the removal request.
We have a full money-back guarantee. Some reviews are not able to be taken down, and if we cannot remove it you will receive a full refund — no questions asked.
Yes. We work with select practices and agencies but specialize in the reputation of surgeons and LASIK providers. Book a call and we will let you know if we are a good fit.
Get Started

Let's protect your practice.

Start with a free audit — we will analyze your entire online presence and show you exactly what's at risk and what we can do about it. No cost. No commitment. Just clarity.

📧
Email us directly
[email protected]
📍
Based in
Newport Beach, CA — Serving practices nationwide
⏱️
Response time
Within 2 hours, Monday–Friday
📅
Book a Free Audit Call
Schedule directly on Calendly
→
Send us a message
We will get back to you within 2 hours on business days.

Your reputation is your
practice's most valuable asset.

Get a free analysis of your online image — no cost, no commitment, just clarity on where you stand.

Book Your Free Audit Email Us Directly